Customer Success

Advocacy & UGC

Select Your Challenge:

← back to all cases

How Sir Kensington’s Taste Buds Community Reclaimed Direct Consumer Relationships

June 1, 2022

How Sir Kensington’s Taste Buds Community Reclaimed Direct Consumer Relationships

Sir Kensington’s taps into zero-party data insights to better understand what resonates most with loyalists and fans, informing brand communications and future innovations.

Sambucol Created a Two-Way Consumer Relationship with the SambuCrew Community

August 9, 2021

Sambucol Created a Two-Way Consumer Relationship with the SambuCrew Community

Immune support supplement brand, Sambucol, aimed to boost knowledge while generating valuable feedback and turning consumers into brand advocates.

DSE Healthcare Solutions Drives Innovation and Brand Growth with The Upside Community

August 2, 2021

DSE Healthcare Solutions Drives Innovation and Brand Growth with The Upside Community

With a portfolio of specialty health brands, DSE Healthcare Solutions created The Upside Community for easy and fast connection to healthy brand engagement.

Culturelle Clubhouse Community Drives Authentic Brand Engagement

July 16, 2021

Culturelle Clubhouse Community Drives Authentic Brand Engagement

Culturelle's digital brand community sparks meaningful conversation while activating authentic word-of-mouth through targeted product experiences, delivering an 18% lift in consumers who “always purchase”.

ARM & HAMMER™ Cat Litter Disrupts Its Competitors With the Help of the Kitty Krew Community

May 26, 2021

ARM & HAMMER™ Cat Litter Disrupts Its Competitors With the Help of the Kitty Krew Community

Established to build loyalty among happy customers while activating advocacy and capturing insights, Kitty Krew Community has become home to the brand’s highest CLV...

Hello Products Brand Community Shines at Advocacy & Loyalty

May 20, 2021

Hello Products Brand Community Shines at Advocacy & Loyalty

The hello friends community helps the brand’s unique values shine through and fosters the much-needed emotional connection that cuts through the clutter.

DripDrop Generates Retail Awareness with Targeted Peer Influencers

May 19, 2021

DripDrop Generates Retail Awareness with Targeted Peer Influencers

DripDrop aimed to spread wide awareness and reviews of its products at key retail locations with targeted peer influencer activation.

How Grubhub Uses a Brand Community to Connect with Diners and Drive Referrals

April 28, 2021

How Grubhub Uses a Brand Community to Connect with Diners and Drive Referrals

The Tastemakers online communities provide a home for key target diners to spread advocacy, drive conversion among new customers, and generate proprietary insights.

How Snapple Leveraged Insights & Advocacy to Dodge Product Launch Risk

February 22, 2021

How Snapple Leveraged Insights & Advocacy to Dodge Product Launch Risk

Vesta mobilized a guerilla marketing team of influential shoppers to try the new product, generating excitement of the products’ availability and harvesting insights.