Customer Success
Case Studies
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Meet the Hero Cosmetics Skin Squad. Making Sampling & Reviews Investment Work Harder.
From strengthening brand relationships to elevating product sampling, reviews, and more, the Hero Cosmetics Skin Squad delivers glowing results for the brand.
Clio Snacks Graduated from Facebook to an Online Brand Community for Enhanced Ambassador Engagement
Clio Snacks launched an online brand community to drive brand advocacy and deliver delicious benefits for ambassadors.
How Sir Kensington’s Taste Buds Community Reclaimed Direct Consumer Relationships
Sir Kensington’s taps into zero-party data insights to better understand what resonates most with loyalists and fans, informing brand communications and future innovations.
Doing More With Less: EZC Pak™ Drives Product Trial & Brand Advocacy with the EZC Immunity Community
This growing natural immune support brand cultivates the voices of its strongest supporters to drive customer acquisition through authentic UGC and ratings & reviews.
Mentholatum Secures New Customer Distribution and Product Innovation with Virtual Community Focus Group
Virtual focus groups helped Mentholatum gain rich, qualitative results on a faster and less expensive timeline than traditional focus group studies.
Sambucol Created a Two-Way Consumer Relationship with the SambuCrew Community
Immune support supplement brand, Sambucol, aimed to boost knowledge while generating valuable feedback and turning consumers into brand advocates.
DSE Healthcare Solutions Drives Innovation and Brand Growth with The Upside Community
With a portfolio of specialty health brands, DSE Healthcare Solutions created The Upside Community for easy and fast connection to healthy brand engagement.
Culturelle Clubhouse Community Drives Authentic Brand Engagement
Culturelle's digital brand community sparks meaningful conversation while activating authentic word-of-mouth through targeted product experiences, delivering an 18% lift in consumers who “always purchase”.
ARM & HAMMER™ Cat Litter Disrupts Its Competitors With the Help of the Kitty Krew Community
Established to build loyalty among happy customers while activating advocacy and capturing insights, Kitty Krew Community has become home to the brand’s highest CLV...